by Michael Zuckerman, CMO, Queplix
The explosion in information technologytools and capability has accelerated.
Our information technology environment is moving at absolute light-speed.
Yet, the back of data integration is broken. 90% of customers are using
20-year old ETL technology designed to move batch files into the data
warehouse at 1:00 am. It is a manual process. Worst of all, is that some
vendors have even put this 20-year old technology in their newly minted
1-year old cloud. Who wants 20-year old technology in a 1-year old cloud?
To add insult to injury, data quality is … “another product.” I humbly
submit that without resolving data quality issues and providing for their
ongoing maintenance, you cannot integrate even two applications, load your
data warehouse, consider a future Virtual MDM deployment.
The cause of this is simple. Look at the revenue mix f... (more)
Knoa Software, a provider of user experience and performance management
software, today announced results of a survey conducted during its recent
webinar entitled “Thinking of Application Performance Management? Don’t
Do It. Find Out More.” Knoa polled global information technology
professionals across a broad range of functions about their overall
satisfaction with Application Performance Management (APM), features used,
performance, diversity of use of APM tools, use cases for APM tools and other
relevant information to the market.
The Knoa survey results revealed that 100% of... (more)
Nexsan's Assureon online archive gives IPR the reliability and
compliance-level privacy it needs to deliver high data availability to its
customers while reducing overall costs by 40%
Leading disaster recovery and data protection service provider IPR
International was facing growing operational and capital costs associated
with its data archive infrastructure for customer emails and unstructured
files. Needing to lower overall costs without risking the high service-level
they guarantee their demanding customer base, IPR turned to Nexsan. Nexsan's
Assureon online archive has give... (more)
By Brien M. Posey
In many organizations, users who have questions about how to use various
application features typically call the help desk for assistance. However, it
has started becoming apparent that the help desk may not always be the best
source of support in these types of situations.
The Limitations of a Help Desk
There are several reasons why the help desk may not be able to help the user
to the degree that might have once been possible. The first reason revolves
around the fact that the help desk staff is often overworked. When a user
calls the help desk for assista... (more)
Nexus Information Systems, a regional leader in data center solutions and
services, today announced that the company has become a member of the Actifio
Partner Program. As an approved Actifio partner, Nexus Information Systems
will offer its clients the Actifio Data Management Virtualization (DMV)
software suite to lower data protection, disaster recovery and business
continuity costs. Actifio solutions help customers protect their physical and
VMware virtualized environments including VMware Site Recovery Manager.
"Enabling virtualized infrastructures with cost efficient data pr... (more)